Help Center
When and How You Get Paid for Your Music
At Cyicrash, we understand that getting paid for your music is essential. We want to provide you with all the information you need to understand the payment process. Here’s what you should know:
Earnings Reports:
- Earnings reports become available to you as soon as we receive and process earnings from streaming services and stores.
- Streaming services typically deliver monthly reports that reflect sales from about three months ago.
- Please note that not all streaming services report at the same time or with the same frequency.
- Each store and streaming service has its own schedule for delivering reports and payments.
Timing and Availability:
- Payments from streaming services and stores are made available to you once they are processed.
- The timing of these payments varies based on the reporting schedules of different platforms.
- If you have music released through another distributor, they may reflect your Spotify and other streaming platform numbers before or after Cyicrash does.
Withdrawals:
- When you request a withdrawal, your money will be processed and sent to you within 1-14 days of the request.
- We strive to ensure timely withdrawals, providing you with quick access to your earnings.
We’re here to support you on your music journey and ensure you receive the compensation you deserve. If you have any further questions regarding payments or need assistance, please don’t hesitate to reach out to our support team.